Parent Support

SPS has created a NEW Springfield Public Schools Student Help Desk.

Please take note of the following important details.
•The Student Help Desk will be available from 7:00am to 8:00pm, Monday through Friday (except holidays).
•The Help Desk supports both English and Spanish on the phone number (live chat is English only).
•Students with a broken/inoperable laptop should call the new Help Desk and if the issue cannot be resolved remotely, the Help Desk will submit the request for a replacement delivery on the student’s behalf.
•Following is the contact information for the new Student Help Desk---

o            Phone: 1-866-552-0486

o            Live Chat: https://support.customms.com

o            Email: studenthelpdesk@springfieldpublicschools.com


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